Setting Up HR Policies & SOPs for an Automation Engineering Company

EXECUTIVE SUMMARY

A rapidly growing Automation Engineering Company operating with technical and project-driven teams faced significant HR challenges due to the absence of structured policies and documented processes. HR activities were handled informally, resulting in inconsistent practices, lack of clarity, and operational bottlenecks.

The organization partnered with Paresha HR Services for a 6-month HR Policy & SOP implementation program to bring structure, compliance, and scalability to their HR foundation.

CLIENT CHALLENGES

• No documented HR policies or SOPs, leading to ad-hoc decision-making.
• Inconsistent HR practices across departments due to lack of standardization.
• No defined structure for onboarding, performance management, or exit processes.
• High dependency on founders and senior management for everyday HR decisions.
• Compliance risks due to undocumented practices and absence of statutory-aligned policies.

OUR SOLUTION

Every policy and workflow we designed aimed at establishing clarity, consistency, and compliance while aligning with the culture of an engineering-driven organization.

1. HR Assessment & Gap Analysis

• Conducted a complete HR audit
• Mapped existing practices to industry standards
• Identified compliance risks and operational gaps
• Analysed role clarity, workflow dependencies & bottlenecks

2. HR Policy Framework Development

We created a comprehensive and fully customized HR policy manual including:

• Employment & Hiring Policy
• Leave, Attendance & Working Hours Policy
• Code of Conduct & Disciplinary Policy
• Performance Management & Probation/Confirmation Policy
• Separation & Exit Policy

Each policy was aligned with statutory norms and tailored to the automation engineering environment.

3. SOP Design & Documentation

Designed detailed, step-by-step Standard Operating Procedures for:

• Recruitment & Onboarding
• Attendance & Leave Management
• Payroll Coordination Process
• Performance Review Cycle
• Exit Process & Full-and-Final Settlement

Included roles, responsibilities, approval matrices, and ready-to-use HR forms & templates.

4. Implementation & Change Management (6 Months)

• Enabled smooth transition through continuous support
• Conducted training for team leads, managers & HR users
• Addressed real-time operational issues during rollout
• Ensured organization-wide adoption of the new framework

5. Stabilization & Knowledge Transfer

• Ensured independent functioning of HR operations
• Transferred complete ownership to internal stakeholders
• Handed over tools, templates & checklists for long-term use

“Partnering with Paresha HR Services has been a turning point for our organization.
Before this engagement, our HR processes were fragmented and heavily dependent on senior leadership. Paresha brought structure, clarity, and professionalism to every aspect of our HR function.

Their ability to understand our business, design customized policies, and handhold our teams during implementation was exceptional. Today, our HR operations run smoothly, our compliance risks are minimized, and decision-making has become far more consistent across departments.

What I value most is the long-term impact. Paresha has enabled us to build a strong HR foundation that supports our growth strategy. They have truly helped us move from people-dependent to process-driven.”

— Chief Executive Officer

RESULTS & BUSINESS IMPACT

Within 6 months, the company experienced measurable improvements:

✔ Fully documented HR policies & SOPs

✔ Standardized HR operations across departments

✔ Reduced dependency on founders for HR decisions

✔ Clear accountability & process ownership

✔ Improved compliance readiness

✔ HR function capable of running independently

✔ A scalable foundation to support the company’s growth